Support
How do I purchase a product? ▲
How to Acquire a Product?
Free Products:
To download a free product, simply look for the download button. This will take you to the download link, where you’ll find a .rar file that you need to extract on your device.
You also have the option to make a donation, either through PayPal or Yape (if you are in Peru). Please note the following considerations:
- Donations via PayPal:
PayPal charges a fee of 5.4% plus a fixed rate of $0.30 USD. Therefore, any donation equal to or less than $0.30 USD will not reach our account. For example, if you donate $1 USD, PayPal will deduct a $0.30 USD fixed fee and a $0.05 USD commission, resulting in a total of $0.65 USD that we receive.
- Donaciones vía Yape:
Las donaciones a través de Yape tienen una comisión del 2.95%. Por ejemplo, si donas 10 Nuevos Soles, recibiremos 9.70 Nuevos Soles.
Remember, your donation is essential for us to continue developing and maintaining Heroes Sound.
Paid Products:
To purchase a paid product, click the corresponding button, which will redirect you to the official PayPal link. After completing the payment, you will automatically be directed to our official download links.
Please note that these links are exclusive to you, so we kindly ask that you do not share them with anyone.
PayPal will also request your email address, where you will receive payment receipts, and we will use it to resend you the download links within the next business days, if necessary.
Make sure the email address you provide has enough space to receive messages so that you can receive your purchase receipt correctly, and we can resend the download links to your inbox if needed.