Support
System Requirements
MINIMUM:
Hardware:
Processor: Intel Core 2 Duo or AMD Athlon 64 X2
RAM: 4 GB
Sound card compatible with ASIO, Core Audio, or WASAPI
Screen resolution: 1280 x 720
Software:
Operating System: Windows 7 (64-bit) or macOS 10.9 (Mavericks)
Kontakt 5.6.0 Full or higher (not compatible with Kontakt Player)
RECOMMENDED:
Hardware:
Processor: Intel Core i5 or AMD Ryzen 5
RAM: 8 GB or more
Dedicated audio interface with support for ASIO or Core Audio
Screen resolution: 1920 x 1080 or higher
Software:
Operating System: Windows 10 (64-bit)
Kontakt 5.6.0 Full or higher
Recommendations and Updates
Latency:
It is recommended to use an audio interface to significantly reduce latency.
Buffer Size Configuration:
- 1024: Ideal for audio export.
- 512 to 128: Recommended for low latency or live performances.
- 256 to 128: Specifically for the “Superheroes Keyboard – Metal Leads (Bundle)” product.
Future Updates:
Our goal is to offer compatibility with Kontakt Player for our products in the future.
macOS users:
It is possible that some of our libraries may experience image loading issues in the GUI (Graphical User Interface) on macOS devices.
To resolve the image loading issues on their MacBook with macOS, they have several options:
- Accept that Kontakt accesses the contents of the folders upon the first load.
- Move the container folder to another location so that Kontakt will request access before loading the instrument.
- Run Kontakt or your DAW as an administrator using the “Sudo” command in the Terminal.
- Reset Kontakt’s settings from scratch to have it request access permissions again.
